Frequently Asked Questions
Previously known as the abandoned Portland Cement Factory, Fear Factory, a nationally acclaimed halloween attraction, is made up of 6 buildings, up to 6 stories high, with 2 underground passages, and is a massive haunted attraction in Salt Lake City, Utah, U.S.A. With awards ranking them as #3 in the world (buzzfeed.com), and top 10 in the U.S. (USA Today & Travel Channel), Fear Factory has quickly grown to be one of Utah's - and the world's - favorite Halloween entertainment attractions.
Fear Factory - an attraction so vast that a waiver is required to be signed prior to entry - opens each fall, as well as periodically throughout the year for special events. The attraction has seen more than 11 documented historical deaths, has been featured in TV shows and movies, boasts over 100 nightly live actors, and is heavily awarded within the industry. It's a great place to bring family, friends, coworkers and more for an evening of entertainment, thrills and fun.
Yes, there has been significant evidence collected for years. Many paranormal interactions with spirits have been experienced–and they may interact with you, just like they do with our staff. We partner with Utah’s best paranormal group, GRIMM GHOST TOURS, which hosts occasional tours on our off season, as well as ghost story experiences in the fall. See more information at: https://www.grimmghosttours.com/
Parking is available on any surface city street near the property, closest to our 800 South entrance. Avoid parking under the nearby overpasses. Fear Factory also offers an additional pre-experience, the ZOMBIE BUS, which is available to transport visitors 1 free roundtrip to/from the Gateway, a few blocks north of Fear Factory.
No, Fear Factory actors will not intentionally touch guests. However, if you wish to be touched by our actors, you can add the TOUCH OF FEAR upgrade to your ticket for a few dollars more.
There is no age limit if an adult is accompanying children, although discretion is advised for children under the age of 12. This haunt is real and one of the top attractions in the world. It may not be suitable for younger ages, and certainly not for children who require being held.
Yes. We partner with Utah’s best paranormal group, GRIMM GHOST TOURS, which hosts occasional tours on our off season, as well as ghost story experiences in the fall. See more information at: https://www.grimmghosttours.com/. If you’d like to host your own investigation, please contact us at firstname.lastname@example.org.
No photography, filming, flashlight use or other use of cell phones in any form is allowed inside the Haunted House experience. Photography taken outside the haunt is allowed. Media access should contact email@example.com.
Fear Factory is housed in the old Portland Cement Works, a historic building constructed in the 1800s, prior to the standards of the Americans With Disabilities Act. Because of this not all areas are, or can be made, accessible to some individuals with mobility impairments without compromising the historic nature, structural features or structural integrity of the building. Fear Factory has, to the extent possible, created an alternative accessible route but, as stated, this route cannot safely include all areas of the attraction.
Fear Factory is as committed to accessibility as it is to the safety of its guests and so offers alternative equitable experiences to guests with mobility impairments where possible. These alternative experiences may not be available on all days or at all hours of operation. If the alternatives are not available a voucher will be offered. It is our commitment that, when taken as a whole, all our guests have a safe and equitable experience.
For more information on alternative routes and experiences for people with disabilities please contact: Heidi Dunfield firstname.lastname@example.org.
Fear Factory is a massive facility, boasting over 6 buildings and 2 underground passages. You can expect to be inside, walking through areas and interacting with monsters for at least 45 minutes. The average experience takes about 45 minutes to walk through the entire factory. Plan to wear good footwear, as there are several flights of stairs.
Depending on the night you attend, there may be a wait in line, so plan to dress accordingly. Good footwear is a must: sandals, heels or loose shoes are strongly discouraged, due to the many metal grate stairs, various ground surfaces and/or experiences you may encounter. Fear Factory is not responsible for any damaged personal items.
Yes. We close our main gates on 800 South to new arrivals at our specified closing hours. However, if you’re in line prior to the closing of the gates, you will be permitted entry.
The Zombie Bus is a fun way to start your experience at Fear Factory early, and offers free roundtrip transportation to/from the Gateway. It’s a party-like bus that is fully decorated, and has great Halloween music. CLICK HERE for more info.
CLICK HERE TO PURCHASE TICKETS. Tickets will also be available at Fear Factory, where all major credit cards are accepted. Prices are listed online. Some dates and times WILL sell out, for this reason we recommend purchasing your tickets online in advance.
Please note that a waiver is required to be signed prior to entry, CLICK HERE to complete your waiver online in advance.
No. Children may be permitted with a signed waiver and preferably with an adult member of the group. There is no child/youth ticket, other than the adult ticket.
Yes. Even as a nationally acclaimed and award winning attraction, we still offer discounts for groups of 20 or more, by visiting www.fearfactoryslc.com. Click on Buy Tickets, and enter the amount of tickets you’d like to purchase. All group tickets must be purchased at the same time. Once 20 or more tickets are entered, the discount will automatically be applied. Please note that all discounted tickets/QR codes, including group discounted tickets are NOT valid on Friday or Saturday.
General Admission tickets include a free digital group photo download and free access to the selfie station area. VIP tickets include a free digital group photo download, free gift at the merch store, and free access to the selfie station area.
Due to the vastness of the experience at Fear Factory, all customers must sign a waiver. Waivers can be filled out by clicking HERE. Youth under 18 must have a consenting guardian sign their waiver prior to attending.