Frequently Asked Questions
WHAT IS THE FEAR FACTORY?
Fear Factory is Salt Lake City’s newest, most extreme haunted haunted attraction. The property, which was once home to the Portland Cement Company, opens periodically throughout the year, with our main season beginning weekends in September and most days in October. The Factory takes your fears to new heights as you discover that it was indeed abandoned for a reason.
IS THE FEAR FACTORY REALLY HAUNTED?
Yes, there has been significant evidence collected for years to support this claim. Many paranormal interactions with spirits have been experienced–and they may interact with you.
ARE THERE GHOST TOURS? CAN MY PARANORMAL GROUP COME THROUGH FOR AN INVESTIGATION?
We frequently work with paranormal investigative groups and offer private and public ghost tours. Be sure to connect with us on Facebook and Twitter for information on all scheduled paranormal investigations.
ARE THERE GROUP DISCOUNTS AVAILABLE?
For groups of 20 or more, general admission tickets are $17; VIP tickets are $25. Discounted group tickets must be purchased online in one transaction. Discount will be applied automatically at checkout.
With your general admission ticket, you receive a free digital photo download.
With your VIP admission ticket, you receive a free digital photo download and your choice of a souvenir shot-glass or water bottle.
HOW LONG IS THE HAUNT?
The average experience takes about 45 minutes to walk through the entire factory.
IF I’M IN LINE AT CLOSING TIME WILL I STILL GET IN?
As long as people are coming to the Factory, we will stay open. Yes. We close our gates to new arrivals at our specified closing hours. But if you’re in line prior to the closing of the gates, you will be permitted entry.
IS THERE DIFFERENT PRICING FOR CHILDREN?
Because the haunt is not recommended for small children, there is one general admission price. However, children of any age are permitted. There are no age restrictions.
WILL YOUR ACTORS TOUCH ME?
Only if you want them to. Our “no touch” policy remains enforced: “You don’t touch us, we don’t touch you.” However, you can upgrade to the optional “Touch of Fear” experience that includes light & medium touch.
We will touch you whether you have the necklace around your neck, on top of your head, around the wrist. If our monsters see the glow outside of a pocket you’re fair game.
WHAT AGE DO YOU NEED TO BE TO ENTER THE FEAR FACTORY?
There is no age limit, although discretion is advised for children under the age of 12. This haunt is real and may not be suitable for younger ages.
CAN WE TAKE FLASH PHOTOGRAPHY AND/OR VIDEO INSIDE THE HAUNTED HOUSE?
No photography of any sort is allowed inside the Factory. Photography taken outside the haunt is allowed. Media requests should contact firstname.lastname@example.org.
WHERE DO WE PARK?
A parking lot with limited stalls is available for haunt guests. Parking is also available along 700 W. Avoid parking under the nearby overpasses or along existing bike lanes. You may enter the property from 800 South. We also have a Zombie Bus available for transport to and from The Gateway mall.
HOW DO I PURCHASE TICKETS?
Tickets are available for purchase online. Tickets will also be available at the Fear Factory where all major credit cards are accepted. Also, you may purchase tickets here